Nurse Shift Support
Nurse Shift is an educational nursing case simulator. If you need help with the app, subscriptions, or technical issues, use the contact details below.
Nurse Shift does not require account creation. Most support questions
relate to subscriptions, restoring purchases, case access, or app
performance.
Contact
- Support email: burakaytan@gmail.com
- Typical response time: 2 business days
- Issue types: purchases, restore problems, content issues, technical problems
Helpful info to include
- Your device model and iOS version
- A short description of the issue
- The case name or purchase issue you encountered
Common support topics
- A subscription did not unlock paid cases
- Restore Purchase did not reactivate access
- Cases or topics did not load correctly
- The app closed unexpectedly or feels unstable
Subscription help
Subscriptions are billed and managed by Apple. If you bought a plan and access did not unlock, first try the Restore Purchase option in the app. If the issue continues, contact support.
To manage or cancel an active subscription, open the App Store on your device and go to your Apple ID subscription settings.
Privacy and legal
For privacy questions, review the Privacy Policy. For subscription and usage terms, review the Terms of Use linked above.